020 8848 7181 info@sparktricity.co.uk

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Privacy Policy

How SparkTricity Ltd collects, uses and protects your personal data.

Last updated: 24 June 2026

1. Who we are

SparkTricity Ltd ("we", "us", "our") is a company registered in England & Wales (company number 05764124), with its registered office at Unit 13, Brook Industrial Estate, Bullsbrook Road, Hayes, Middlesex, UB4 0JZ. We are the data controller responsible for your personal data. You can contact us at info@sparktricity.co.uk.

2. What data we collect

When you contact us through our website, by email or by phone, we may collect: your name, email address, phone number (if you provide it), the service you are enquiring about, and any details you choose to include in your message. We only collect the information you give us — we do not collect special category data through this website.

3. How and why we use your data

We use your personal data to respond to your enquiry, prepare and provide quotations, deliver our services, manage our contract and relationship with you, keep records for compliance and certification, and meet our legal and regulatory obligations.

Our lawful bases for processing are: your consent (when you submit an enquiry), performance of a contract (when we carry out work for you), legitimate interests (running and improving our business), and legal obligation (where we must keep records).

4. Cookies

This website does not set tracking or marketing cookies. If we introduce analytics or other cookies in future, we will update this policy and ask for your consent where required.

5. Sharing your data

We do not sell your personal data. We may share it with trusted third parties who help us run our business and deliver our services — for example IT and email providers, accreditation and certification bodies, and sub-contractors working on your project — and with authorities or regulators where we are required to by law. Any third parties we use are required to keep your data secure.

6. How long we keep it

We keep your personal data only for as long as necessary for the purposes set out above, including to meet contractual, accounting, warranty and legal requirements. Enquiry data that does not lead to work is kept for a reasonable period and then deleted.

7. Keeping your data secure

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.

8. Your rights

Under UK data protection law you have the right to: access the personal data we hold about you; ask us to correct inaccurate data; ask us to erase your data; restrict or object to our processing; and request data portability. To exercise any of these rights, contact us at info@sparktricity.co.uk.

9. Complaints

If you have a concern about how we handle your data, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

Questions about your data?

Get in touch and we'll be happy to help.

Contact us